Group1 Brighton is looking for a Service Advisor. Your role As a Service Advisor at Group 1 Automotive, you will be welcomed into a friendly team and have the opportunity to work with an exciting brand and enrolled in our aftersales academy. What you will be doing? Meeting and greeting customers in a friendly and courteous manner throughout the day. Booking vehicles into the technical workshop. Liaising with the technical workshop to keep track of the vehicles’ progress and ensure the vehicle is ready at the promised time. Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers. Maintaining thorough product knowledge and updating your knowledge through manufacturer led training. Adopting a sales approach regarding upsell. Maintaining good housekeeping standards and orderly administration of your work. Your profile We are looking for individuals who meet the below criteria to join our team. If you think you’ve got what it takes and meet the criteria below, then please apply! Full UK Driving Licence Motor Industry experience is preferable Happy to work independently and as part of a team Ability to work to timescales effectively, with a keen eye for detail Rewards There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package: Competitive salary with uncapped earnings potential up to £35,000 OTE Enrolled in our aftersales academy Accelerated training pathways and manufacturer training State-of-the-art facilities with modern automotive technology Family-friendly benefits such as enhanced Paternity & Maternity leave Long Service holiday rewards that increase with your length of service Paid day off for your birthday