Main area Administrator Grade Salary: £26,418 WTE Contract Fixed term: 12 months (Hybrid) Hours Part time - 16 hours per week Job ref 828-PROVIDE4066. Employer Mind Professionals. Employer type Public (Non NHS). Site Mind Professionals, Town Cambridge. Salary £26,418 Pro Rata. Salary period Yearly. Closing 08/05/2026 23:59.
Job Overview
The Expert Witness Service provides a range of assessments and written reports addressing issues of mental health and mental capacity within a wide range of court proceedings to our client base. This includes law firms, professional bodies, large organisations and local authorities. The reports cover psychiatry, psychology, social work, nursing and other allied health, medical and surgical disciplines. Assessments are undertaken of both children and adults subject to legal proceedings; this can cover Special Educational Needs tribunals, Criminal Court matters, Asylum Seekers and Immigration, Employment Law, Mental Health Tribunals, Social Housing issues and a person’s capacity to make decisions within the Court of Protection.
The role involves the coordination of activities between clients and mental health professionals to facilitate the accurate and on-time delivery of final written evidence. The activities range from taking the initial client enquiry, provision of quotation for the enquiry, arranging the assessment between the mental health professional and the patient through to the final delivery and invoicing of the report to the client. The role will provide a real‑life insight into complex court proceedings, and offer the ability to be involved in what can be life‑changing assessments.
Main Duties of the Job
* Coordination of activities between clients and mental health professionals: Organising and keeping track of enquiries, instructions, deadlines and client requirements.
* Taking initial instructions from Solicitors.
* Ensuring receipt of formal written instructions from Solicitors.
* Liaising with Solicitors and other parties to ensure the Experts have access to all materials needed to complete their reports.
* Co‑ordinating client assessment appointments for Experts.
* Ensuring that reports are completed to the required deadlines.
* Issuing booking confirmations, terms of business and declarations.
* Quality checking expert witness reports and ensuring that reports are presented in the required format.
* Submitting completed paperwork to the Accounts Department for processing.
* Developing and maintaining business relationships with Solicitor Firms, Solicitor Contacts and Experts.
* Ensuring that all Experts are compliance checked.
* Ensuring minimum sales figures per case currently achieved by the business are maintained, and that the agreed revenue targets for the business are routinely met.
* Sourcing and approaching new potential law firm clients researched online for provision of expert witness services.
* Sourcing and approaching potential Experts, researched online.
* General office, business and administration tasks.
Person Specification
Experience
Essential criteria
* Administrative experience, competency with Microsoft Office programs.
* Experience within a professional or legal setting.
Desirable criteria
* Experience within a law firm.
* Experience working with legal professionals.
* Customer service experience.
* Experience working to hard deadlines.
Skills
Essential criteria
* Problem solving ability.
* Eye for detail and organisational ability.
* Excellent verbal and written communication skills.
Benefits
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Professional UK clinical registration is required for the role. If required, Provide will pay for registration during the first year of employment.
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