Tesco Shift Leader - Days - Chatham Lords Wood Express
Join to apply for the Tesco Shift Leader - Days - Chatham Lords Wood Express role at Tesco.
Pay: Starts from £14.76 an hour, increasing to £15.97 inside the M25. Additional payments may apply.
Hours: Minimum 16 guaranteed hours per week (minimum 12). We support flexibility.
Availability: We schedule within the availability window. 3 weeks notice of shifts.
Responsibilities
* Work in a fast‑paced retail environment with variety.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening and ensuring they leave with what they came for.
* Look for ways to improve service, including coaching colleagues and giving feedback to the team.
* Guide and support colleagues in‑store, keeping the store a safe place to work and shop.
* Maintain a great understanding of store performance and assist managers in delivering actions to improve store operation.
* Lead from the front and set a great example for colleagues.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store and completing duty cover, ensuring all decisions made are right for everyones safety.
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Making sure the store is always clean, tidy and well‑presented.
* Supporting managers to coordinate seasonal, community and charity events.
* Contributing to a great team atmosphere, thats inclusive of everyone.
* Providing great customer service, by listening to our customers and putting them first in everything you do.
* Keeping the team well‑informed and up to speed on any communications, changes or updates.
* Staying knowledgeable about store performance and looking for ways to improve and simplify operations.
* Coordinating store improvements and removing any obstacles that might be getting in the way of great service.
* Following health and safety routines and procedures and ensuring colleagues do the same.
* Recognising and celebrating colleagues within the team who are providing great service.
Qualifications & Skills
* Great role model of customer service, ensuring every customers needs are met.
* Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
* Clear communicator, comfortable using a variety of methods to keep the team well‑informed and up to date.
* Comfortable taking the lead and overseeing the store in the absence of your Manager.
* Good decision maker, flexible and able to handle change to ensure everything is right for customers and colleagues.
* Motivating, so you can inspire the team to deliver beyond expectations.
* Curious, always on the lookout for ideas and opportunities to serve customers, communities and the planet a little better every day.
* Minimum 18 years old to apply.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% at payday weekends, save up to £2,000 a year with the Colleague Clubcard with an additional card to share with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you – choose what you use: from discounts and shares to cycle‑to‑work schemes.
* Uniform provided; policies to support you for all of lifes moments, big and small.
* Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Tesco
Our vision at Tesco is to become every customers favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are a place where everyones welcome.
Equal Employment Opportunity
We are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Location
Chatham Lords Wood Express – Chatham, Kent, United Kingdom.
Application Notes
Please note Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Retail
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