Job Purpose
The Learning & Development Manager will be an experienced learning and development expert, designing, delivering, sourcing and evaluating all learning and development activities for the employees of L&M Healthcare.
Key Responsibilities
- Design, develop, and implement a comprehensive training and development strategy that aligns with our companys objectives, Local authority and Care Quality Commission (CQC) requirements.
- Oversee the full training cycle: assessing needs, planning, developing, coordinating, monitoring, and evaluating.
- Work closely with internal managers and external key stake holders to ensure that effective training is being delivered.
- Utilise a blended learning approach, incorporating various training methods including hands-on coaching, practical workshops, classroom training, one-on-one mentoring, and engaging e-learning programmes.
- Develop and update training materials for both new and existing staff, covering mandatory training (e.g., Safeguarding, Moving & Handling, First Aid, Infection Control) and specialist areas (e.g., Dementia Care, Palliative Care, Mental Health).
- Develop and implement robust systems to track the performance and effectiveness of all training programmes.
- Prepare detailed reports on training outcomes, attendance, and compliance. Analyse data to identify trends, measure return on investment, and recommend strategies for improvement.
- Manage the training budget effectively, ensuring resources are allocated efficiently to meet learning objectives.
- Ensure all training activities and records are compliant with internal policies and external regulatory standards. Stay abreast of the latest developments and best practices in the social care and training sectors.
- Ensure workforce development solutions are outcome focus and are aligned to the needs of the business.
- Continually review and evaluate workforce development activity so that the business has a positive and continual impact in meeting short-, medium- and long-term objectives.
- Support the Head of People and Culture with talent management and succession planning initiatives.
- Oversee the management, development and maintenance of L&Ms e-learning system and other learning management systems.
- Coach managers to develop the skills, behaviours and competencies so that the needs of the business and employees are met.
What were looking for
CIPD Level 5 or above (desirable)
CIPD Level 3 (essential)
Compassionate, resilient, and person-centred approach.
P roven experience in dementia care or nursing homes
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