Position Description
This team is dedicated to operating and maintaining the ground systems for the NOAA Office of Satellite and Product Operations (OSPO) environmental monitoring satellite missions. Data from our missions is used in weather forecasting, climate research, forest fire detection, search and rescue, and much more. The system administrators provide onsite IT support in collaboration with government technical leads. They are instrumental in implementing new directives to build and configure enterprise tools, leverage them to maintain accurate inventory, automate monitoring, alerts, and reports, and cross-train each other to provide strong quality assurance and team integration.
Responsibilities include:
1. Troubleshoot real-time anomalies
2. Ensure accountability and proper operation of all hardware and software
3. Setup and maintain automated alerts and reports
4. OS and software installations, upgrades, and security patches/virus protection
5. Hardware hot swaps and rebuild/reimaging
6. Coordinate system modifications with satellite operations team to avoid disruption of service
7. Audit and maintain inventories of servers, workstations, software, and licenses
8. Follow CM and issue-tracking processes
9. Provide off-hour, on-call emergency support (on a rotating basis with team members; this is a rarity on the order of once every couple months)
10. Produce internal how-tos to facilitate cross-training team members
Required Skills
At least 2 years' relevant experience managing Windows; or training in the form of certificates or a degree. Technical communication skills to gather information, report status, and record detailed task closure information. Independent learner and independently motivated. Excellent written and oral communication skills.
Must be a US Citizen or Permanent Resident and be able to pass a background investigation to obtain a security badge to enter the applicable government facility.
Desired
11. Leadership/mentoring skills: ability to explain both written/verbally how to perform a task
12. Experience with one or more of the following enterprise tools: Active Directory, BigFix, SolarWinds, Tripwire (TE and TLC) Backup Exec and McAfee ePO, SQL Server
13. Expertise in batch, bash, and/or PowerShell scripting
14. Knowledge of database language (most useful is SQL)
15. Experience with OpenVMS
16. Experience with administration and/or programming for troubleshooting in collaboration with wider team
17. At least 2 years experience as a VMware engineer
18. Extensive knowledge of the fundamentals of VMware ESX and related technologies
19. Exceptional analytical and technical aptitude
20. Excellent organizational, time management, and problem-solving skills.
Education
BS in Information Technology, Computer Science, related discipline, or equivalent.
Location
This position is located on-site at NSOF in Suitland, MD. Some telework may be permitted.
Compensation
The salary range for this role is $48,000 - $269,000/year. This range is a good faith estimate based on similar roles across the organization. ERT considers several factors when extending an offer of employment, including the location, scope, and associated responsibilities of the specific position, as well as a candidate’s work experience, education/training, and key skills.
Benefits
All full-time employees are eligible to participate in our flexible benefits package, which includes:
21. Medical, Rx, Dental, and Vision Insurance
22. 401(k) retirement plan with company-matching
23. 11 Paid Federal Government Holidays
24. Paid Time Off (PTO)
25. Basic Life & Supplemental Life
26. Health Savings Account, Flexible Spending and Dependent Care Flexible Spending Accounts
27. Short-Term & Long-Term Disability
28. Employee assistance program (EAP)
29. Tuition Reimbursement, Personal Development & Learning Opportunities
30. Skills Development & Certifications
31. Professional Membership Reimbursement
32. Employee Referral Program
33. Competitive compensation plan
34. Discretionary variable incentive bonuses based on factors such as individual performance, business unit performance, and/or the company’s performance
35. Publication and Conference Presentation Awards with bonuses
ERT is a VEVRAA Federal Contractor and Equal Opportunity employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.