An exceptional opportunity has arisen to join one of North West's leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work,
We see our people being key to our success, and are Silver Award members of Investors in People .
As a Team Leader – Responsive Repairs you will support the Head of Repairs in the delivery of a first class repairs and maintenance service. To provide line management to a Trades Supervisor and team of operatives. To focus on enabling the Group to deliver a first class service to customers, with a clear focus on customers service, quality and value for money.To deputise for the Field Surveyor – Voids, Field Surveyor – Technical or Project Surveyor as required.
Location:
Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive)
Salary:
£41,055 Per annum
Team Leader – Responsive Repairs Main Duties
* Support the Head of Repairs in the role of Contract Administrator in relation to responsive repairs, and supervision and organisation of a Trade Supervisor and team of operatives.
* Undertake pre and post inspections of works, and resolve problems identified at those inspections; to ensure that standards are met
* Monitor contractors' requests for works/cost variations, resolving discrepancies and queries where necessary; ensuring a value for money service
* Control budget expenditure by providing thorough scrutiny of works costs at all times, with a clear focus on achieving value for money;
* Approve payments to contractors within the limits set by financial standing orders;
* Provide technical advice and assistance to customers, colleagues, contractors and other external partners;
* Ensure that contractors adhere to current legislation and best practice pertaining to health and safety at work;
* Fully utilising the housing management repair ordering system and other ICT applications;
* Undertake surveys of the housing stock to provide data for addition to the stock condition database;
* Work closely with other departments to provide a fully integrated and customer focused service to residents;
* Attend customer meetings as required and liaise with any external bodies or organisations in order to ensure the effective delivery of the investment service
* Ensure the views of customers and colleagues are properly represented and considered by contractors undertaking maintenance works;
* Provide out of hours emergency support for the repair service where required, and contribute to the provision of a flexible repairs appointment system;
* Undertake any other duties to achieve personal, team and organisational objectives following consultation with your manager
* To provide cover for the Team Leader – Voids, ensuring that void properties are inspected and repair work carried out to Prima Group void standard to ensure that properties are let to ensure that rent loss and associated void costs are minimised in line with targets
* To cover for the Surveyor – Technical to address concerns relating to damp, mould and condensation or structural / major repairs, management of disrepair works etc
* To cover for the Project Surveyor in supervising planned, programme and cyclical works.
* Line Management responsibility for Prima Home Repairs Operatives.
Team Leader – Responsive Repairs Person Requirements
* Minimum BTEC HNC level qualification in a surveying, construction or M&E
* Technical qualification in construction or gas and or electrical services.
* P402 Asbestos Management Qualification
* Full driving licence and use of a car for work is essential
* Mobile working required
* Occasional working outside usual office hours
* To provide out of hours emergency support where required
* Undertake Health and safety and compliance duties as required
Skills & Competencies For The Role
* Experience in a similar role for a housing association, not for profit or public-sector organisation.
* Experience of writing specifications and preparing schedules of work.
* Budget aware with experience of working in a value for money focused environment.
* Experience of managing and delivering projects at site level.
* Experience of Line Management of Operative would be advantageous to this role.
* Experience of using housing management and CRM systems
* Knowledge of Health & Safety requirements associated with repairs and maintenance including CRM.
* Knowledge of construction technology.
* Knowledge of landlord legal responsibilities associated with the delivery of repairs & maintenance.
* Knowledge of NHF schedule of rates
* Knowledge of Health & Safety requirements associated with repairs and maintenance.
* Trade or supervisory experience
* A clear understanding of the role of ICT in repairs & maintenance service delivery.
* Knowledge of modern procurement methods and contract management.
* Interpersonal
* Diversity
* Focused drive
* Adaptable
* Team focus
* Customer Focus
* Self Development
* Financial Acumen
* Risk Management
Team Leader – Responsive Repairs Benefits- why work for us?
* Healthcare Cash Plan scheme
* Salary sacrifice scheme for qualifying staff
* Pension scheme
* 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period off
* Birthday Annual Leave
* Volunteering Scheme
* Long Service Awards
* 35-hour week Monday-Friday
* Fully flexible working arrangements – hybrid working from the office and from home. This role requires attendance at quarterly meetings held after 5pm.
* Free parking on site at Prima's two offices
Prima Group is an equal opportunities employer committed to creating an inclusive environment where diversity is valued, and everyone is treated with dignity and respect. We welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age
.
Prima Group has signed up to the Disability Confident Scheme and the Caring Business Charter. We guarantee to interview all disabled applicants and those care experienced young people, who meet the minimum criteria for the vacancy. Please specify if you wish to be considered under this scheme.
If you wish to apply in a different format, such as a video application, please visit our website to see how
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our website for more information about Prima Group.