Office Manager Required!
Our client is a leading packaging manufacturer based in Southampton.
On behalf of our client, we are recruiting for an Office Manager to join their growing team. The successful candidate will play a key role in ensuring smooth operational performance, compliance with industry standards, and delivery of excellent customer service.
Package:
* Salary £30,000 - £35,000 (DOE)
* Annual company bonus
* 28 days holiday, inclusive of bank holidays
* Working hours Monday to Friday, 8:30am - 5:30pm
Office Manager - Responsibilities:
* Lead and manage a small customer service and administrative team, ensuring a consistently high standard of service
* Oversee customer complaints and non-conformances, implementing corrective actions
* Maintain accurate business documentation, including Health & Safety and personnel records
* Manage government declarations and reporting requirements
* Oversee purchasing, supplier communications, and invoicing
* Monitor stock control processes to support operational efficiency
* Provide hands-on support in day-to-day administrative and customer service tasks
* Assist with basic accounts tasks, including invoice processing, account reconciliations, and credit control support
Office Manager - Requirements:
* Proven experience in office management or supervisory position
* Experience in handling customer service issues
* Familiarity with maintaining business documentation, including Health & Safety and compliance records.
* Proficiency in managing purchasing, stock control, and basic accounts tasks.
* Competence in using office software (e.g., Microsoft Office, accounting/inventory systems).
* Understanding of government reporting and documentation procedures is desirable.
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