Barns Medical Practice is a large well-established General Practice in Ayr town centre, serving a patient population of 10,500 and delivering a wide range of primary healthcare services.\n\nAs Practice Receptionist you will play a key role in supporting the day-to-day delivery of patient care. You will be responsible for managing patient enquiries, booking appointments, processing prescription requests, and liaising closely with clinical staff and the wider healthcare team.\n\nThis is a varied and fast-paced position where no two days are the same, offering an excellent opportunity to develop a broad range of skills within a supportive healthcare environment. Communication in a business environment\n\nDelivering customer service\n\nAdministration and IT skills, in particular General Practice specific systems\n\nManaging information and data\n\nTeamworking and collaboration\n\nProblem solving and decision making\n\nOrganisation and time management Excellent communication skills â able to communicate clearly and professionally with patients, colleagues and the wider healthcare team, both face-to-face and over the phone\n\nIT skills â specific programs will be taught, but comfortable using MS Outlook and experience of MS Word and Excel would be beneficial\n\nOrganisational skills â able to manage multiple tasks efficiently, prioritise workload and maintain accuracy in a busy environment