Cleaning Operations Manager – 12 month FTC
Goodenough College – London
£36,999 per annum
ESS is seeking an experienced and dynamic Cleaning Manager to lead our cleaning team. This role is integral to ensuring the efficient and effective operation of one of our Government service sites based in London. As the Cleaning Manager, you will be responsible for delivering high-quality services, managing a diverse team, and maintaining the highest standards of customer satisfaction and hygiene.
Responsibilities
* Promoting a safety culture and ensuring the cleaning team are aware of and operate in accordance with company and client Health & Safety procedures
* Managing the cleaning labour, equipment & resources budget
* Continuously improving the cleaning operation
* Engaging and effectively managing the cleaning team
* Managing on‑site Accommodation services and booking responsibilities
* Ensuring delivery and quality of the cleaning operation meets the client service level agreement and company procedures
* Managing third‑party suppliers or contractors to ensure they meet or exceed the agreed service level agreements
Qualifications
* 12 months experience managing a cleaning operation
* Proven ability to develop business through sound negotiation, change management, strategic decision making and out‑of‑the‑box thinking
* Proven ability to deliver quality customer service and resolve issues in a timely manner
* Excellent financial management skills, particularly in preparing and monitoring detailed budgets and cash flow projections
* Analytical and problem‑solving skills and ability to work to time‑sensitive deadlines
* Passion to drive innovation and continually improve services
Job Reference: com/0404/77173001/52731101/SU #Energy
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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