About Our Client
Michael Page has just registered a new exciting Permanent Scheduler position in Harrogate to join a progressive and reputable business on a permanent basis, starting ASAP!
The organisation has many exciting plans for 2025, making it an excellent time to join if you have experience in customer services and are seeking the next step in your career. Please apply now!
Immediate interviews available!
Job Description
You will be working as a Scheduler within an established team, providing support to existing clients experiencing issues and problems.
Your responsibilities will include organising and scheduling engineers and contractors, arranging appointments to resolve and troubleshoot faults.
You will also be responsible for ordering parts required, ensuring engineers have everything needed for appointments, and keeping clients updated on progress.
The role involves dealing with a high volume of calls and emails, as well as managing inquiries through social media and webchat when required.
The Successful Applicant
* Previous scheduling or customer service experience
* Passionate about helping and supporting customers
* Ability to work under pressure in a fast-paced, customer-focused environment
* Excellent communication skills
* Ability to build strong working relationships
* Team player mentality
What's on Offer
* Salary of £26,000+
* Reputable and progressive business in Harrogate
* Excellent training and support
* Structured career path
* Growing organisation
* Central location with free parking
* Fabulous benefits package
* No shift patterns or weekends
* Superb offices and facilities
* Excellent team and culture
* Immediate interview
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