Job Description
OVERALL OBJECTIVES:
* Provide physical and emotional support and care for the residents of the home, maintaining high standards of care and supervision of daily routines.
* Assist in providing a stable and caring environment that underpins the residents' emotional and psychological well-being.
* Support residents in continuing the expression of their culture, faith, and values.
* Develop a good working relationship with managers and be involved in staff training and development.
* Take charge of a shift in the absence of the Home Manager.
* We are looking for dedicated Senior Care Assistants who are passionate about providing excellent care to older people in our care homes.
What we offer
Employee Development programme
Career progression opportunities
Free parking
Referral Bonus
Employee of the Month
Free Uniform
Company Pension Scheme
Competitive Hourly rate
Employee Assistance Programme
About The Role
KEY RESPONSIBILITIES & DUTIES:
Resident Care and Supervision
* Provide, oversee, supervise, and monitor the daily routine to ensure consistent high standards of resident care.
* Be in charge as required, organizing the workload and supervising the staff.
* Develop a good working relationship with the Enhanced Senior and the management team.
* Communicate effectively between Managers and care staff, both written and verbally.
* Contribute to and adhere to the development of individual care plans concerning hygiene, bathing, continence management, mobility, feeding, dressing, and general care.
* Assist with the administration of medication in accordance with medication procedures.
* Promote a friendly, homely atmosphere at all times.
* Assist residents with their activities of daily living.
* Assist with domestic/housekeeping tasks, maintain general tidiness, and promote a homely atmosphere.
* Greet visitors, ensure general security policies are adhered to, answer the telephone, and screen calls as required.
Staff Supervision and Development
* Work in conjunction with the Deputy Manager and be involved with the induction of new care and domestic staff, keeping any required records.
* Supervise staff on shift, ensuring high standards of care, adherence to procedures, and safety while at work.
* Ensure the Home Manager and Deputy Manager are informed of any problems or developments regarding staff, residents, or support services in a timely manner.
Communication and Teamwork
* Communicate effectively with managers, care staff, residents, and visitors.
* Maintain confidentiality and discretion in communicating personal matters to senior and other members of staff and residents.
* Uphold the key principles of residents' rights, citizenship, independence, choice, privacy, fulfillment, and dignity.
* Respect residents' beliefs and values, arranging visits to places of worship and clergy visits as needed.
* Assist residents with reading and general intellectual stimulation, and support them in pursuing outside interests and activities.
* Participate in team meetings and individual meetings with the Line Manager as required.
Health and Safety
* Ensure conformance with the company's health and safety at work policy, by self and staff.
* Accompany healthcare professionals to resident rooms, provide a full report to the person in charge, and complete relevant documents if required.
* Assist with the care of the dying.
Other Duties
* Be accountable for undertaking specific responsibilities as directed by the Home Manager.
* Undertake appropriate training as determined by the Home Manager.
* Carry out other duties as may be reasonably required by the Deputy Manager/Enhanced Senior.
Skills Needed
About The Company
Passionate about making a difference
Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our on-going training and development, we’re always learning new ways of meeting the changing needs of older people.
Company Culture
Trust - Trust is built through consistent actions, honest care, and mutual respect. Across our services, delivering care with integrity will develop meaningful connections and empower us to act with confidence, knowing we’re all accountable for each other’s well-being. Without trust, we are just providing a service. With trust, it’s a relationship that transforms lives.
Kindness - Each day we will lead with small, simple acts—a smile, a kind word, a supportive action —that make a big impact. Kindness builds trust, comfort, and belonging. It creates an atmosphere where everyone feels valued, seen and cared for. We believe every interaction is an opportunity to turn ordinary moments into extraordinary ones, filling our communities with love, warmth, and genuine care.
Respect - Respect goes beyond polite gestures. It’s about treating everyone with fairness and dignity. It’s about truly appreciating the humanity in everyone we connect with and celebrating individuality. By embracing diversity and supporting choices we will deliver compassionate care and create a community where everyone feels safe, supported, and valued.
Teamwork - We know we are stronger when united as a team to provide exceptional care and every contribution is important, no matter how big or small. By sharing responsibilities, solving challenges, and celebrating collective achievements we will foster a sense of community where everyone has a voice and a place. This will ensure that every task is tackled with care, efficiency, and an unwavering commitment to quality.
Desired Criteria
* Understanding of the skills required to lead a team.
* Prepared to work towards a level 3 qualification in care
* Experience of supporting people with End of Life care
* Has a working understanding of the Mental Capacity Act, DoLs, Infection Control, Safeguarding Vulnerable adults and Data protection.
Required Criteria
* Experience of working in a care home with residents who have dementia
* Has a caring and compassionate nature suitable for working with vulnerable adults
* Able to record residents information and update records in a timely manner
* Able to work on own initiative and as part of a team
* Has appropriate training/qualifications e.g. Care Certificate and Level 2 qualification in care
* Willing to undertake any training/qualifications required to support the Senior Care Assistant role
* Has knowledge of electronic care planning systems and call systems within the home
* Enhanced DBS disclosure
* Awareness of Care Standards Regulations and the role of the CQC
Closing DateFriday 8th May, 2026