Role:
International Freight Administrator
Salary: £27,000 – £29,000 Per Annum
Location: Rotherham
Hours: Full-time
Benefits:
1. Up to 25 days holiday plus Bank Holidays
2. Life Cover
3. Bonus Scheme
4. Defined Benefit Pension Scheme
5. Discounted Store/Shopping Benefit Scheme
6. Private Healthcare
7. Income Protection
8. On-site Car Parking
9. Employee Assistance Programme
10. Mandatory Training
Key Responsibilities:
11. Supporting daily branch operations within a busy office environment
12. Providing excellent customer care both face-to-face and over the phone
13. Handling customer relationship queries efficiently and professionally
14. Assisting with administrative duties and office support tasks
15. Supporting logistics and freight movement processes
16. Ensuring high levels of accuracy and attention to detail in all tasks
17. Using internal IT systems effectively to manage workloads
The Successful Candidate:
18. Experience within sea/ocean freight forwarding would be highly beneficial. Alternatively, any experience/knowledge in another type of freight
19. Knowledge/experience in international import/export/customs
20. Excellent customer care and communication skills
21. Strong organisational abilities
22. Experience working in a customer service environment (face-to-face and/or telephone-based)
23. High attention to detail
24. Strong IT and computer skills
25. Comfortable working in a fast-paced office environment
26. Keen to learn, with full training provided