Are you an experienced Service Manager or Workshop Foreman looking to join a market leader in hire? Do you enjoy supporting colleagues and helping them succeed?
We're seeking a Workshop Service Manager to join the Nationwide Platforms team. You will oversee a team of engineers and hold full responsibility for the depot. The role requires a commercial outlook and a focus on driving best practices to meet challenging engineering targets.
In return, you will receive a competitive salary, 25 days holiday plus bank holidays, life assurance, Westfield Health Insurance, and an auto-enrolment pension plan.
Responsibilities include:
1. Manage all resources related to maintaining a hire fleet of truck and van-mounted booms.
2. Implement engineering policies and procedures effectively.
3. Maintain high equipment availability and reliability at optimal cost.
4. Ensure compliance with legislative requirements and internal QHSE standards.
5. Deliver technical initiatives and projects successfully.
6. Continuously improve engineering standards using best practices.
7. Produce engineering-related qualitative and quantitative reports.
8. Manage workshop labor and administrative resources to meet maintenance standards and objectives.
9. Manage fleet hire availability through day-book management.
10. Provide technical advice to location staff.
11. Allocate duties to operators with dotted line responsibility.
12. Meet and greet customers, and hand over machines, familiarizing them with operation.
13. Ensure maintenance actions are completed to standards and within timescales.
14. Carry out engineering initiatives to standards and timescales.
15. Apply safe systems of work to all activities.
16. Report on engineering outputs, incidents, warranty failures, and customer damages.
17. Identify staff training needs and deliver toolbox talks.
18. Maintain stock levels for spares, fuels, and lubricants.
19. Liaise with external parts and service providers.
20. Contribute to projects and develop relationships across functions.
21. Share best practices.
About you:
* Experience managing a team of service engineers in a hire business.
* Qualified in an engineering discipline (C&G 390, NVQ Level 3, or equivalent).
* Understanding of HGV compliance.
* Strong communication skills both upwards and downwards.
Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of Powered Access rental equipment, with a broad fleet, local depots, and experience across various sectors. We are committed to safety, innovation, and diversity, fostering an inclusive workplace where every employee feels valued and supported.
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