We’re looking for an organised and detail-oriented Credit Controller to join the finance team in the vibrant world of event management. In this role, you will maximise cash flow and minimise bad debts on a selected range of clients for a number of international companies, part of the wider group.
This role is based in Redhill and if office-based during probation period, with one day of hybrid work following this.
Responsibilities:
1. Debt-chasing on accounts receivable ledger, including telephone calls, e-mails and letters to ensure that the company policy of payment before exhibition is adhered to by customers.
2. Flexibility to work international hours in the run up to events if required, to maximise collection of debt.
3. To ensure that information on the Credit and Collections module of the finance system regarding communications with customers is maintained that an adequate record is maintained in the event of a query or legal action needed to be taken against the customer.
4. To ensure that account queries are dealt with efficiently to minimise the risk of bad debts.
5. To respond to or refer queries raised both internally and externally.
6. To respond to or refer, in a timely manner to queries raised both internally and externally.
7. Travel to other offices and overseas Events in order to collect debt and maintain clear communication within internal stakeholders and external customers.
The right candidate:
8. At least 1 years’ experience working in a finance department; experience of handling international payments together with experience in the events industry is desirable.
9. Deep knowledge of finance systems; notably with salesforce and Financial Force software.
10. Computer literate with good Excel and Word skills.