IT Support Technician Derbyshire Permanent to £28,000 (DOE) IT Support Technician needed for a permanent position based in Derbyshire around 10 miles north of Derby on the A38 Corridor. A chance to join an established and growing business with a proven track record in their industry. Start asap during Autumn 2025. Benefits: Salary to £28k (DOE) 25 days Holiday ( BHs) Pension Life Assurance BUPA Medical Dental Training & Professional Development. Key experience responsibilities will include: Resolving IT incidents to 2nd line level managing IT support requests from end-users. Supporting IT projects including software / hardware upgrades rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers 3rd party IT suppliers. Using IT Helpdesk logging systems remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).