About The Job
Salary: £28,624 to £31,067 per annum
Working Pattern: Full time, 37 hours per week
Contract Type: Permanent
Location: East Surrey Hospital, Redhill
Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team. So whether it's in person, on the phone or even in the chat group there is always someone on hand to help.
You will be working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service.
An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies.
You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport.
Experience and Skills
The following skills, qualifications and experiences will be used as the shortlisting criteria so please ensure you cover how you meet each point within your application
Key Skills:
1. Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.
2. Ability to work independently and as part of a team, working under pressure and to tight deadlines.
3. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service.
4. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards.
5. Sound and accurate IT and keyboard skills.
6. Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision.
Qualifications and/or experience:
7. GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy.
8. NVQ Level 3 in Care. Desirable
9. Experience of providing support/working with people in a Social Care environment.
10. Experience of forming effective working relationships within a multi-agency setting.
11. An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages.
12. Experience of applying relevant legislation, policies and procedures to individual pieces of work.
Rewards and Benefits
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our page.