Overview
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ''Outstanding'' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations. Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you. We welcome applications from people who share our values and can help us deliver outstanding care in our local community. Before applying for this vacancy, please make sure you're familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future. Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.
The Portering service supports the daily running of a wide range of ancillary services across hospital, health centre and other Trust sites. The Portering team work alongside Trust staff to ensure the Trust is enabled in its delivery of front line health care service. Your role will involve many tasks which maintain the smooth running of the Trust sites. As a porter your role will develop and will be generic across a wide range of duties and skill sets. The key duties listed below are some of the tasks you may be asked to undertake but may vary according to the operational requirements of the services supported across the Trust estate. The range of duties listed below are those which may be undertaken by the post holder, either regularly or infrequently after appropriate and adequate training has been undertaken successfully.
Key Duties
* General messenger duties.
* General security duties: ensuring that all doors and windows are locked / opened at appropriate times; report unauthorized persons or any untoward occurrences to the Facilities Manager.
* Clear pathways of snow and ice and spread grit/litter to keep sites tidy.
* Escort or direct patients and visitors using the sites and dealing with enquiries.
* Flush identified water systems, complete relevant paperwork and file appropriately as instructed.
* Assist in the conduct of any site audits requested by the Facilities Manager.
* Prepare rooms for meetings, including transfer of equipment and refreshments (e.g. video, overhead projector, flip chart) upon a portering request.
* Be observant of parking issues and keep area clear and accessible for ambulances, delivery vehicles, etc.
* Carry out any other portering related duties, both routine and non-routine, not specified in this job description, as requested by the Facilities Manager.
* Report issues/defects through the Helpdesk.
Additional Expectations
* Report for duty punctually.
* Participate in drafting duty rosters to ensure coverage of hospital sites during sickness and annual leave and be flexible to cover other sites when needed.
* Wear issued uniform and comply with the Uniform Policy/PPE.
* Maintain a clean, smart appearance.
* Attend induction training programmes and mandatory training as required.
* Observe any changes in departmental or Trust policies by reading memoranda and notice boards.
Responsibilities – Reception and Delivery
* Reception and delivery to wards/departments: stores, mail, beds, bedding, furniture, medical equipment and CSSD; collection and delivery of bloods and medication.
* Delivery of all laundry/linen to wards and departments.
Responsibilities – Waste Management
* Collection of soiled linen, clinical waste, refuse and recycling from all wards/departments.
* Dispose of all waste in accordance with Trust policy.
* Monitor the disposal of waste (skip, clinical waste) and alert the Facilities Manager if there is a problem with the collection of waste by outside contractors.
Responsibilities – Medical Gas
* Collect oxygen cylinders from stores for delivery to the wards and return empty cylinders to storage for supplier collection.
* Connect J/W size oxygen cylinders to medical gas pipe system (MGPS) manifold.
* Check for leakages daily, ensure gauges working correctly and report hazards related to operation of medical gas cylinders; ensure area is safe, compliant and clean.
* Order new cylinders as required in liaison with ward staff.
* Report on medical gas provision daily.
Equal Opportunities
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free. If you need this application in an offline format, please let us know.
Immigration Status
Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application. Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment
Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month's salary. However if you are registered with the update service this may not be required.
Recruitment Process
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
About the Trust
On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development. The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives. We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.
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