Operations Coordinator Bedford Up to £34,000 Do you have proven experience in customer service, operations support and order management in an industrial or manufacturing environment? Are you familiar with ERP systems? Are you looking for a varied position that involves being a key part of a business's operations? The Role: We are currently recruiting for an experienced and driven Operations Coordinator on behalf of our client, a leading player in the manufacturing sector. This is a fantastic opportunity which includes supporting the coordination of operations, customer communications, maintaining customer satisfaction through clear communication, supporting service scheduling, and purchasing. You will be the central point of contact between many key stakeholders. Key Responsibilities: Maintain strong customer relationships through responsiveness, communication, and professionalism Track orders for spare parts, repairs, and service requests in the ERP system and track the status of the above to ensure timely delivery Ensure all documentation and records are accurate, compliant and properly archived Collaborate with supply chain and warehouse teams to ensure availability and timely shipment of spare parts. Coordinate with engineering and service teams to resolve technical questions and ensure quality of service documentation. Identify and facilitate the resolution of routine warranty cl...