Overview
Relationship Case Manager
Location: Redhill (4 days in office, Thursdays from home)
Perks: Gym membership, health plan, and the opportunity to make a genuine difference
Make things happen for young people who need it most
We re looking for someone who s switched on, full of energy, and ready to take ownership. As a Relationship Case Manager at Powertutors, you ll be trusted to run with things, make smart decisions quickly, and build real relationships along the way.
You ll play a key role in matching students with the right tutors especially students who haven t had the easiest time in school. It s a role that requires care, curiosity and confidence. The families we support need someone who listens. Our tutors need someone they can trust. And our team needs someone who doesn t wait to be told what to do.
Responsibilities
You ll manage the full journey from referral to tuition. That includes:
* Getting to know each student s situation and what kind of tutor will work best
* Using initiative and creativity to find the right match, especially when there s no obvious answer
* Keeping families, tutors and local authorities in the loop clearly, quickly and with care
* Solving problems calmly and proactively when things change (they often do)
* Working closely with recruitment, education and finance to make sure sessions start and run smoothly
* Spotting opportunities to improve how we work, grow relationships or expand impact
Who we re looking for
You ll thrive in this role if you re:
* Proactive and confident taking ownership
* Friendly, energetic and good with people
* Someone who stays calm under pressure
* Happy juggling lots of moving parts
* Motivated by purpose as much as performance
* Creative in how you solve problems and get results
You don t need to have worked in education, but you do need to bring energy, empathy, and drive. If you enjoy connecting the dots, keeping things moving, and making a real difference along the way you ll fit in well here.
Benefits
* Additional pay: Quarterly bonus
* Additional pay: Yearly bonus
* Casual dress
* Company pension
* Free parking
* Gym membership
* Health & wellbeing programme
* On-site parking
Schedule
* Monday to Friday
Education
* Bachelor's (preferred)
Experience
* sales: 3 years (preferred)
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