Party Planner - Piano Works
About us:
The Piano Works are looking for a fun loving, passionate and guest focused Party Planner to join our team and family.
We have two fantastic live music venues in London, one located just off Covent Garden and the other Farringdon which are both part restaurant, part bar, part concert and full-on party.
The Piano Works are non-stop, late night, live music venues where nightly 8 skilled musicians interact with the audience and play their song requests. Non-stop live music features from 11:30: to 16:00 for our raucous weekly Saturday brunches and from 1700 – 0100, five nights a week supported by a state of- the-art sound & lighting systems and DJ’s from 1am till late.
What's in it for you?
* We expect to offer a salary in the region of £25,000 per annum depending on experience
* Exciting bonus scheme so you share in the business’ success.
* An amazing 50% discount on food and drink across all our awesome venues.
* Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
* The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
* Third-party training sessions that come with globally accepted certificates.
* Incredible career progression opportunities. We're invested in your success during your time with us!
* And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!
What We Need:
The role of a Party Planner is to assist in the delivery of the venues pre-booked sales through activities and a process as detailed by the Sales Manager.
Responsibilities:
* Assist the Sales Manager in growing and maximising pre-booked sales through corporate events, dinner, drinks reservations and special occasions such as birthdays & pre-wedding parties
* Working proactively to confirm incoming and open enquiries to achieve pre-booked sales targets, offering alternatives where necessary while implementing best practice
* Building relationships with local business & key bookers
* Developing a good knowledge of the brand to assist with promoting the venue at special events and exhibitions
* Continually validate the database
* Meet & greet potential customers and carry out venue show arounds
* Update the booking system (Collins) with new enquiries & customer data with detailed notes and schedule follow up calls
* Ensure smooth delivery of key events from enquiry to execution working alongside the operations team and completing function sheets where necessary
* Be creative, organised, proactive, hardworking and provide constructive feedback & new ideas to keep the business thriving
Skills and Experience:
* At least x1 years experience in Hospitality Sales or Retail Sales
* Strong communication skills to interact with guests in a polite and engaging manner.
* Excellent organizational abilities to manage reservations and seating arrangements efficiently.
* Ability to work well under pressure and handle a high volume of guests during busy times.
* Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
* Strong product knowledge
* Good Computer skills
* Problem-solving skills to handle guest inquiries and address any issues that may arise.
We are looking for people who work well in a team and enjoy working with people. People who possess a “can do” attitude and a desire to go the extra mile for their guests and are helpful and supportive of their colleagues.
If you enjoy providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at Piano Works!
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