Are you a forward thinking individual dedicated to excellence, growth and innovation? Would you like to make a difference to how we deliver forensic mental health care in the NHS?
We are recruiting aPerformance and Business Managerto join us at Kennet Ward based at our Littlemore Mental Health Centre in Oxford to develop and facilitate the local performance framework, ensuring timely and accurate data collection and submission.
Kennet Ward is a16- bed Medium secure wardbased in theOxford Clinicoffering services to people suffering from enduring mental illness. You'll be will co-ordinating the secretarial and administrative support to the wards, driving local performance framework, monitoring KPIs and ensuring operational efficiency. You'll also support the Ward Managers and Matrons in the routine management of staff sickness, annual leave, training, and performance management.
If this sounds like your area of expertise and you want to join a supportive, high-performance team then we'd love to hear from you!
Main duties of the job
* Responsible for the production, analysis and presentation of a range of routine and ad hoc performance and business reports for the team, ensuring that information provided is timely, relevant and accurate.
* Develop regular audits of data quality and works with colleagues within Workforce to address data quality issues with a focus on continuous improvement.
* Ensure KPIs are monitored rigorously, as per the financial plan for productivity and efficiencies, and where this isn’t possible, to flag this at the earliest opportunity to the relevant senior managers.
* Responsible for building the electronic ward rota for nursing staff, ensuring appropriate skill mix, and considering requests, planned training and flexible working patterns.
* Identify and provide analysis of hotpots/trends in the budget associated with rota and resources. Together with the ward manager, identify and implement mitigation for the future based on identified issues.
* Oversee the use of annual leave and practices around time-owing, identifying, and escalating any patterns and trends to Ward Manager. Prompting individuals to remain within annual leave guidelines and ensuring time-owing accrued/owing does not exceed limits agreed with Ward Manager.
* Line manage the ward administrator, ensuring ward managers and teams are provided with comprehensive, efficient, and effective administrative support.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive:“Outstanding care delivered by an outstanding team”
Our values are:“Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person specification
Qualification & Knowledge Requirements
Essential criteria
* Educated to at least Degree Level or equivalent with evidence of numerical skills.
* Evidence of continuous personal and professional development
Desirable criteria
* Business Administration or Management qualification
Professional Skills
Essential criteria
* IT literate with advanced skills in Microsoft Excel, Word, PowerPoint.
* Data management, analysis and interpretation
Desirable criteria
* RSA Typing Qualification/ECDL. Knowledge of NHS national data sets. Knowledge of NHS performance agenda
Job Related Aptitude and Skills
Essential criteria
* Excellent organisational and interpersonal skills
* Excellent written and verbal communication skills
* Ability to multitask, deal with conflict and demanding priorities
* Ability to develop effective systems and procedures
Experience
Essential criteria
* Experience of working in an administrative/secretarial role.
* Experience and evidence of analysing, interpreting and presenting information
* Experience of the development of administrative systems and procedures
* Experience of supervising or leading teams
* Experience of performance monitoring and management
Desirable criteria
* Experience of working relationships with mental health services
* Experience of working relationships including GP’s, ICBs, Health and Social Care Services, Voluntary Organisations and Patient and Carer Representatives.
Personal Qualities
Essential criteria
* Positive, reliable and flexible approach with practical problem-solving abilities
* Works well under pressure and team player
* Ability to plan workload and manage competing priorities and tight deadlines
* Motivated and proactive. Analytical
Contractual Requirements or other requirements
Essential criteria
* To be able to travel across Oxfordshire NHS FT sites
* Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults.
All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
Employees are expected to undertake mandatory and statutory training related to their role.
We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing
#J-18808-Ljbffr