Job Title: Customer Service Advisor
Location: Holmewood, Chesterfield.
Contract Details: Full Time
Salary: £25, - £30, per annum
Responsibilities:
1. Dealing with inbound customer queries via telephone, email, and the website
2. Providing quotations and processing customer orders
3. Assisting the external sales team with information, pricing, and quotes
4. Liaising with the tech support team for technical product queries
5. Utilising the MS Office suite for documentation and reporting
Essential Skills, Qualifications, and Experience:
6. Previous experience in a customer service role, ideally within a commercial (Business to Business) environment
7. Excellent communication and interpersonal skills
8. Strong problem-solving abilities
9. Proficient in using MS Office suite
10. Attention to detail and ability to multitask
Desirable Skills, Qualifications, and Experience:
11. Knowledge of CRM software
Benefits & Perks:
12. Competitive salary package
13. Opportunities for career growth and development
14. Supportive and collaborative work environment
15. Training and mentoring programmes
16. Generous holiday allowance
How to Apply:
If you are a motivated and customer-focused individual, passionate about delivering exceptional service, we would love to hear from you. Please click to apply and a member of the team will be in touch.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.