Claims Adjuster - NIHL/Deafness
Birmingham - 2 days in office
Key Responsibilities
1. Accurately maintain and update claims files, ensuring all data is recorded in line with best practices and reflecting appropriate technical complexity and exposure.
2. Apply sound judgement to verify policies and determine coverage by analysing relevant policy terms and assessing whether losses fall within scope.
3. Assess damages by calculating legally recoverable amounts or reasonable ranges in accordance with applicable law.
4. Negotiate claim settlements by developing effective negotiation strategies and utilising available tools and authority levels, referring matters when required.
5. Deliver high standards of customer service through proactive communication and timely responses in line with service protocols.
6. Manage litigation where applicable by instructing approved panel solicitors, establishing litigation plans and budgets, coordinating legal activities, reviewing settlement opportunities, and authorising expenses within authority limits.
7. Ensure full legal and ...