Overview
An exciting split role development opportunity for a Pharmacy Technician to join our diverse team and support the Specialist Pharmacy Technician - Dispensary Services in developing a high-quality pharmacy service. This role will be split between the main dispensary and the cancer services satellite.
We strive to develop the knowledge and skills of our workforce to enable personal and professional advancement. You should be an astute and resilient individual with excellent organisational and communication skills, able to work independently without supervision and within the team.
Benefits of this role include the opportunity to develop professional skills and a commitment to one late night per week, one bank holiday per year and one weekend in twelve. If shortlisted for interview, an informal visit to meet our team is recommended. For further details contact Nickola Harris, Specialist Pharmacy Technician, Dispensary Services on 0121 424 9336.
Main duties of the job
With a forward-thinking approach, you will:
* Be responsible for co-ordinating workflow through the dispensary providing services for inpatients, outpatients and discharge medication.
* Oversee the daily operation in the main Dispensary, working towards achieving daily key performance indicators (KPIs).
* Provide supervision for training, health and safety, and stock management.
* Act as a role model and be responsible for the maintenance of waste management, reduction of expired medication and stock losses, and Controlled Drug regulations.
You will have:
* A nationally recognised Pharmacy Technician qualification and be registered with the General Pharmaceutical Council.
* An accredited accuracy checking qualification.
* Significant experience working in a hospital Pharmacy environment.
* The ability to lead a busy team and motivate others.
* A flexible approach to accommodate the needs of the service.
This post offers in-service development training and the opportunity to gain leadership and management skills. A requirement to participate in evenings, weekends, and bank holidays on a rotational basis will be necessary.
Please see job description for further information.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We aim to attract and recruit talented individuals from all backgrounds and provide reasonable adjustments as needed for staff with disabilities or long-term health conditions.
Details
Date posted: 28 October 2025
Pay scheme: Agenda for Change
Band: Band 5
Salary: £31,049 to £37,796 a year
Contract: Permanent
Working pattern: Full-time, Flexible working
Reference number: 304-9010603
Job locations: Good Hope Hospital, Rectory Rd, Sutton Coldfield, West Midlands, B75 7RR
Job responsibilities
*Please Note: For a detailed job description please see attached Job Description*
Person Specification
Qualifications Essential
* Professional Registration with the GPhC.
* Dispensing Accuracy Accreditation. West Midland's scheme or equivalent.
* Evidence of Continued Professional Development.
* Accredited Checking Technician (National Framework) or equivalent, unless applying for a progression post under Agenda for Change Band 5 Annex U.
* Plus one of the following:
* Level 3 Diploma in Principles and Practice for Pharmacy Technicians
* OR
* BTEC Level 3 Diploma in Pharmaceutical Science and Level 3 NVQ Diploma in Pharmacy Service Skills
* OR
* equivalent as defined by the General Pharmaceutical Council
Experience Essential
* Currently practicing as a band 4 pharmacy technician / equivalent or above with post-qualification experience within an acute setting.
* The ability to demonstrate the equivalent level of knowledge and the relevant practical experience for the post.
* Significant experience within a hospital pharmacy setting.
* Experience of the specialist function for area of responsibility.
* Experience of organising other grades of staff and their workload.
* Experienced in working to policies and procedures.
* Deputising for senior personnel, co-ordinating daily workflow including situational staff management.
* Understanding of Good Distribution Practice (GDP)
* Health and Safety at Work and COSHH
* Understanding of stock control and supply processes
* Knowledge of Code of Practice / Customer Care
* Knowledge of medicines, side effects and where to find further information.
* Knowledge of practices, policies and procedures associated with the job.
* Understands the need for delivering a cost-effective service and the required work practices to reduce waste.
* Understanding of Pharmacy dispensing/stock control IT systems
Desirable
* Experience in setting up new working practices or procedures.
* Participation in training of staff
* Experience of managing other grades of staff
* Participation in student technician training in a mentor relationship
* Understanding of ward environment
Additional Criteria Essential
* Takes responsibility for own work/actions and contribution to the team success.
* Able to communicate complex information verbally, written or electronically as required.
* Able to manage own time and tasks effectively to achieve objectives.
* Able to identify customer needs and deliver service to required level.
* Demonstrates IT and keyboard skills including e-mail, word-processing.
* Able to set work objectives for others supporting with training and mentoring. Managing deviation from objectives and timescales.
* Demonstrates suitable interpersonal skills to work with other healthcare professionals and meet patient needs.
* Motivates self and others.
* Has knowledge and skills to advise patients on use of medicines at an appropriate level to support their treatment/care.
* Recognises when issues/activities fall out of scope and/or ability to refer appropriately.
* Demonstrates initiative.
* Able to assess staff performance and provide constructive feedback.
* Understands need for and is able to work to defined procedures.
* Demonstrates ability to guide, support and train other members of staff.
* Adaptable to change.
* Ability to work in a team.
* Enthusiastic, reliable, and trustworthy with a mature attitude.
* Good time management.
* Careful and accurate in work.
* Able to demonstrate discretion and diplomacy.
* Fair and objective.
* Flexible to the demands of the post, the needs of the pharmacy service and other staff.
* Good team player and able to motivate others.
* Self-motivated and sound use of own initiative.
* Keen to improve and develop the pharmacy service and committed to technician-led services.
* Keen to develop own personal skills for the benefit of others.
* Able to demonstrate timely referral to senior staff appropriately.
* Ability to travel to other Trust sites.
* Flexible to work in accordance with service needs.
* Committed to abide by the Trust vision and values.
Desirable
* Awareness of future developments within Pharmacy.
* Capable of developing and implementing SOPs in conjunction with the line manager.
* Demonstrates ability to undertake a variety of tasks.
* Demonstrates ability to instruct junior staff on dispensing of complicated drug regimens / clinical trials dispensing and unlicensed products.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to check for any previous convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome. For further information see the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants need a criminal record certificate from each country of residence in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.
UK Registration
Applicants must have current UK professional registration. For information see NHS Careers website.
Employer details
University Hospitals Birmingham NHS Foundation Trust, Good Hope Hospital, Rectory Rd, Sutton Coldfield, West Midlands, B75 7RR
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