If you’re someone who instinctively checks in on others, notices when a pupil is having an off day and knows how to offer calm reassurance, this role could be a brilliant fit.
We’re supporting a fantastic SEN school in Durham that’s looking for a Pastoral Support Assistant to join their team. The school supports children and young people with a range of additional needs, and they pride themselves on creating a safe, nurturing environment where every pupil feels understood.
What you’ll be doing
1. Offering daily emotional and pastoral support to pupils who need a bit of extra care
2. Helping young people regulate their emotions and navigate challenging moments
3. Supporting pupils during transitions, social time and busy parts of the school day
4. Working closely with the pastoral and SEN teams to keep strategies consistent
5. Building steady, trusting relationships with pupils who rely on calm, reassuring adults
6. Encouraging confidence, independence and positive communication
7. Keeping clear notes and communicating concerns effectively with staff
What the school is looking for
8. A kind, patient and steady person who genuinely wants to support young people
9. Someone who stays calm under pressure and can read situations sensitively
10. A good communicator who builds rapport naturally
11. Experience in pastoral care, mentoring, youth work, care or SEN is helpful but not essential
12. A team player who’s flexible, proactive and ready to learn
If you’ve worked in emotional support roles before, great. If you haven’t but you’ve got the heart and mindset for it, they’ll give you the guidance you need.
Why join Protocol Education?
13. Weekly PAYE pay with no umbrella fees
14. Free access to CPD including safeguarding, behaviour support and SEMH training
15. Support from a dedicated consultant who knows the school well
16. Opportunities to grow into pastoral, mentoring, SEN or behaviour support roles
17. A friendly, simple registration process
If this sounds like the role for you please send through your CV!
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.