Overview
Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Tuesday, September 30, 2025 - 00:00
Based: Redcar Cleveland
Salary: £25,836 Pro Rata
Salary Type: Fixed Salary
Location: Teesside
Role description
Project Support
Peer support is built on shared experiences. It involves people with lived experience of mental health challenges connecting with others to build safe, trusting, and nonjudgemental relationships. Peer Workers are trained and supported to use their personal experiences to inspire hope, promote recovery, and support others in navigating their own mental health journeys.
Teesside Mind is recruiting Peer Workers to join the team at Redcar Safe Haven, a nonclinical, trauma-informed service offering immediate support to individuals experiencing mental health crisis or emotional distress.
As a Peer Worker, you will play a vital role in creating a welcoming and compassionate environment. Drawing on your own lived experience, you will support individuals in crisis, helping them feel heard, understood, and empowered. You will work alongside mental health practitioners and other peer workers to deliver high-quality, person-centred care.
You will work under the supervision of the Team Lead or Manager during each shift, contributing to the delivery of high-quality, trauma-informed support. While the work can be emotionally demanding, it is also deeply rewarding. Teesside Mind provides robust support for staff, including supervision, peer reflection, wellbeing initiatives, and opportunities for professional growth.
We welcome applications from individuals who:
* Have lived experience of mental health challenges and accessing mental health services.
* Are passionate about supporting others and promoting recovery.
* Can listen non-judgementally and build safe, respectful relationships.
* Are committed to trauma-informed, person-centred care.
* Can work both independently and as part of a team.
* Are willing to engage in training and ongoing development.
Main duties
* Provide one-to-one peer support to individuals accessing the Safe Haven, both face-to-face and via remote methods (e.g., phone or messaging).
* Use your lived experience to build trusting, empathetic relationships, offering hope and encouragement.
* Support individuals with emotional regulation, safety planning, and accessing relevant resources.
* Work collaboratively with the Safe Haven team to ensure a coordinated and trauma-informed response to crisis.
* Promote influence and participation of people with lived experience, encouraging feedback and participation in service development.
* Maintain accurate records in line with organisational policies and procedures.
* Attend and complete peer support training, delivered by experienced peer professionals.
* Uphold safeguarding, health & safety, and information governance standards.
* Support the Team Lead in maintaining a safe, calm, and welcoming environment during each shift.
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