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Patient navigator - specialist palliative care team - internal only

Kendal
University Hospitals of Morecambe Bay NHS Foundation Trust
Posted: 30 March
Offer description

Overview

A vacancy at University Hospitals of Morecambe Bay NHS Foundation Trust. This is an exciting post working within the specialist palliative care team across MBHT and based in Westmorland General Hospital. A Barrow base will be considered if preferred – please note this on your application.


Key Responsibilities

* Ensure all patients receive appointments in a timely fashion and any other aspect of the patient pathway.
* Support outpatient clinics, including transcribing letters following consultation.
* Support patient referrals to other agencies, e.g., local hospices, cancer care, citizen’s advice.
* Liaise with and support patients and relatives as required on behalf of the service under the supervision of the specialist palliative care nurses or consultants.
* Responsible for supporting the day‑to‑day coordination of the service and data management of the Specialist Palliative Care Team, including collection of and interrogation of data.

The post holder will work with other team members to ensure timely care and optimal service delivery. The role involves a combined focus on administrative tasks relating to the patient pathway, patient support and close partnership with the Team Lead for the service.


Administrative & Support Tasks

The role includes the support of patient outpatient clinics, booking appointments for patients, transcribing clinical outpatient letters, supporting with data collection and patient referrals. Administrative duties also involve the use of Excel, Word and Office 365 to support service delivery and improvement.

The role involves working closely with the medical and nursing staff of the small specialist palliative care team under the direction of the Team Lead.


Locations

We operate from three main hospitals—Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal—as well as a number of community healthcare premises, including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe and Ulverston Community Health Centre. Each site provides a range of planned care and local outreach services.


Additional Information

For further details on the advertised position and the principal job duties and responsibilities, please refer to the Job Description and Person Specification found under the supporting documents section. Additional information about the University Hospitals of Morecambe Bay can be accessed on our website.

This advert closes on Friday 27 Mar 2026.

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