Facilities Manager - Account Manager
East Riding - Yorkshire
Multiple education sites (IFMS)
Salary : £65,000
Company Car & Excellent benefits
About the Role
An exceptional opportunity has arisen for an experienced Total Facilities Manager to lead the full delivery of hard and soft FM services across a multi-site education and community portfolio.
This pivotal role requires a commercially focused, results-driven leader to ensure excellence in service delivery, contractual compliance, and stakeholder satisfaction. You will have full responsibility for contract performance, financial management, operational delivery, and team leadership — maintaining the highest standards across all facilities and services.
You'll drive operational excellence, client satisfaction, and commercial success across a diverse range of FM services, including building maintenance, lifecycle and variation works, catering, cleaning, and grounds management.
Key Responsibilities
Lead and manage all hard and soft FM services, ensuring contractual and safety compliance.
Deliver sector-leading service standards across maintenance, cleaning, catering, and support functions.
Provide strong leadership, direction, and motivation to a large, multi-disciplinary team.
Manage budgeting, forecasting, cost control, and lifecycle planning for a £5M+ contract.
Oversee subcontractor performance and ensure best value through effective commercial management.
Maintain strong, proactive relationships with clients and stakeholders.
Ensure compliance with Health & Safety, environmental, and quality standards.
Leading a team of 90+ across multiple disciplines.
About You
Proven experience in a senior Facilities Management role (PFI or multi-site environment preferred).
Strong understanding of hard and soft FM operations.
Commercially astute, with solid financial management and reporting skills.
Excellent leadership and communication skills — able to inspire, develop, and manage large teams.
Knowledge of SFG20, statutory compliance, and AP/RP structures.
Minimum 10 years' experience in senior FM management.
Recognised Health & Safety qualification and hands-on audit/investigation experience.
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