We are currently recruiting for a Customer Service Advisor in Bromsgrove on a full time and permanent basis. Salary, Hours and Benefits Salary: £25,000 per annum Hours: Monday to Friday, 9:00am to 5:00pm with a 30-minute lunch break Job Type: Full-time, Permanent Location: Bromsgrove On-site parking Your birthday off as an additional day of annual leave Well-being awards About the role: This is a fantastic opportunity for a reliable, organised, and enthusiastic individual who enjoys delivering excellent customer service and thrives in a fast-paced working environment. Working closely with both customers and the internal sales team, you will play a key role in ensuring orders, queries, and returns are handled efficiently and professionally. Key duties: Manage daily contact with existing customers Respond to customer queries via telephone and email Process customer orders accurately using Sage Handle returns and credit requests using Sage Work closely with the Sales Team to ensure high levels of customer satisfaction Provide a professional, efficient, and friendly service always About you: Excellent telephone manner and strong communication skills Ability to remain calm and professional in a busy environment Strong organisational skills with a flexible and adaptable approach Experience using Microsoft Office Good speed and accuracy while maintaining excellent customer service standards Previous custome...