Field Service Engineer – Production Print Equipment
Salary: Negotiable depending on experience
This is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function.
You’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.
The Role
You’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first-time fix and customer satisfaction.
What you’ll be doing
* Servicing and maintaining Canon MFD and production print devices
* Supporting and configuring Fiery controllers and workflows
* Installing devices and integrating them into customer networks
* Setting up scan-to-email and scan-to-folder solutions
* Diagnosing faults and resolving issues efficiently
* Building strong relationships with customers
* Keeping service records accurate and up to date
What we’re looking for
* A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro-Print equipment (or a mixture of any of these)
* Comfortable working with Fiery controllers
* Good understanding of networked print environments
* Strong fault-finding and problem-solving skills
* Great customer service skills
* Full UK driving licence and right to work in the UK.
What’s in it for you?
* A salary which is open to discussion based on knowledge and experience
* Company car and fuel card
* Pension scheme
* Ongoing training and development with a Canon certified partner
* Supportive, collaborative team environment
* Long-term, stable role within a respected business
If you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details.