The Role
Take ownership of key panel relationships in residential conveyancing, protect revenue streams, and drive growth through exceptional account management.
Key Responsibilities
* Revenue Protection - Forecast and safeguard income from panel instructions
* Relationship Management - Conduct regular client visits to strengthen partnerships
* Escalation Handling - Resolve complaints and maintain excellent service standards
* Strategic Work Allocation - Collaborate with senior management to distribute cases effectively
* Business Development - Identify growth opportunities with New Business teams
* Account Expertise - Master each client's brand, structure, SLAs, and portal requirements
* Performance Standards - Promote best practice across consultant networks
* Strategic Input - Contribute to sales strategies and competitive analysis
What You Need
* Essential: Account Management/CRM experience in legal or property sector
* Essential: Strong conveyancing knowledge and work allocation skills
* Essential: Proven track record meeting/exceeding targets
* Essential: Excellent problem-solving and communication abilities
* Desirable: Panel relationship management experience
What's On Offer
* Competitive Package - £35k salary including car allowance
* Commission Structure - Attractive quarterly targets and rewards
* Flexible Working - Modern office with hybrid arrangement
* Business Expenses - All client visit costs fully reimbursed
* Career Growth - Clear progression in expanding team
* Company Culture - Values-driven firm focused on long-term relationships
Perfect for an ambitious professional ready to take the next step in account management within a well-established legal practice.
#J-18808-Ljbffr