Overview
AOV / Smoke Control Service and Remedials Engineer – Automatic Opening Vent Engineer (Smoke control, smoke ventilation)
Location: London & South
Salary: Competitive base salary + uncapped Engineer commission scheme
Join Trinity and make a real difference in London and the South. In this key role, you’ll keep our clients’ Smoke Control and AOV systems performing at their best—safeguarding people, property, and businesses when it matters most. Whilst helping internal customers such as service, sales and estimating.
The successful candidate will be at the forefront of a successful, growing department, concentrating on Specialist Fire Systems. You will have the opportunity to help build a team around you.
The Role
As an AOV / Smoke Control Engineer at Trinity, you will be completing scheduled servicing and remedials in a timely and efficient manner, adhering to Trinity’s high-quality standards.
You will be working as part of a skilled team of Service Engineers and will be supported by our wider support departments to provide high quality service and customer experience.
The key tasks include the following:
* Effectively communicate with customers to ensure a good understanding of system and site status.
* Carrying out site surveys for prospective new work/sales/remedials/quality checks on subcontractors.
* Liaise with service administrators and other internal stakeholders to ensure our service commitments are met.
* Work to a planned service and maintenance schedule, emergency call out requirements.
* Issue remedial repairs and minor additions to existing installations in line with service administration guidance.
What skills do you need?
* Experience in servicing and maintaining automatic opening vents (AOVs), smoke vents and automated dampers
* Ability to identify all types of cable associated with AOV systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
* A logical approach to system fault diagnosis and rectification.
* To always provide outstanding customer service.
* Excellent verbal and written communication.
What technical knowledge do you need?
* Understand the basic building services to test cause and effect of Smoke Control systems.
* A comprehensive understanding of the causes and cures of AOV and Smoke Control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
* Basic Electrical Safety training (ECA).
What will Trinity give you?
At Trinity Fire & Security, we believe in rewarding our employees for their work and commitment. Our remuneration package includes a competitive basic salary and the opportunity to earn more through our uncapped commission scheme which rewards you for your talent, as well as paid overtime and travel time.
We are also committed to providing the training required to support and develop all our employees. As you grow with Trinity, you will be provided the opportunity to undertake industry leading training programmes to allow to excel in your position and progress in the direction you want to take your career.
The total package would include:
* Holiday - 23 days which increases with service, plus bank holidays
* Bonus scheme - Uncapped earning potential
* Employee Discount Programme - Discounts and cashback across over 800 national retailers
* Pension scheme - Via Royal London
* Company vehicle - With fuel card
* Paid overtime at enhanced rates alongside travel time (minus 30 minutes each way)
* Employee referral scheme – earn up to £2,000 for each employee you bring into Trinity
* Life Assurance
* Employee Welfare assistance programme
Equal Opportunities in Practice
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Security Vetting
It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.
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