Oniste Account Manager
Location: Sherburn In Elmet
Salary: £28k - £30k per annum DOE
Hours: 40hours a week (flexibility required)
Start Date: Immediate
Staffing Match is seeking an experienced and proactive Onsite Account Manager to join our team in Sherburn In Elmet
This is an exciting opportunity to take on a pivotal role, managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.
Responsibilities:
Operational Focus
* Proactively manage operational issues in line with client requirements, KPIs, and Staffing Match processes.
* Maintain a pool of fully compliant staff ready to meet bookings.
* Ensure performance targets, service level agreements (SLAs), and regulatory requirements are consistently met.
* Monitor and manage compliance targets and procedures.
* Recruit, train, and manage Staffing Match Account Coordinators as needed.
* Ensure timely and accurate completion of administrative duties, including payroll.
Client & People Focus
* Build and maintain strong relationships with clients, line managers, and the temporary workforce.
* Achieve KPIs as set out in the SLA and address any client queries promptly.
* Understand client recruitment needs and collaborate with the resourcing team to develop effective strategies.
* Manage attendance, handle holiday and absence requests, and conduct RTW interviews in line with policies.
* Conduct regular new starter reviews and escalate any issues to senior management.
Recruitment & Process Focus
* Coordinate recruitment efforts with the resourcing team to ensure an effective temporary workforce.
* Deliver induction processes to ensure new starters understand their roles and receive appropriate support.
* Handle all administrative duties accurately and efficiently, with a focus on quality.
* Ensure all relevant client checks are completed before assigning candidates to roles.
Key Skills:
* Minimum 1 year of account management experience.
* Strong verbal and written communication skills.
* Client-facing abilities with a natural aptitude for building relationships.
* Problem-solving skills and the ability to manage expectations.
* Attention to detail and ability to work under pressure.
* Desirable: Knowledge of logistics or manufacturing.
* Full UK driving licence required.
Key Behaviours:
* High energy, enthusiasm, and drive to succeed.
* Flexible and adaptable to varying shift patterns.
* Innovative, results-driven, and self-motivated.
* Team player with strong initiative and leadership skills.
* Approachable and capable of motivating others.
If you're ready to elevate your career and join one of the UK's fastest-growing recruitment agencies, apply now for immediate consideration!
For more details call Magda Opoka 07397573561 or APPLY now!
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