Job Description
Client Account Manager, Basingstoke, Permanent, 2 Days Hybrid Working, £45K PA
You will be joining a highly successful and innovative organisation that provides cutting-edge products and services and is currently experiencing a period of sustained growth. The business is known for its professional, friendly, and collaborative culture, where teams work together toward shared goals and long-term success.As a Client Account Manager, you will play a pivotal role in maintaining and developing long-term customer relationships, ensuring clients receive the best-in-class experience. No two days will be the same, and you will work closely with key internal stakeholders to support strategic initiatives and deliver exceptional service.Your Role - Client Account ManagerIn this role, you will be responsible for:Client Relationship Management
* Developing and nurturing long-term client relationships
* Acting as the main point of contact for key accounts
* Understanding client needs and aligning solutions to meet their objectives
* Ensuring a seamless, positive customer journey from end to end
Strategic Planning & Delivery
* Translating business strategy into clear, prioritised, and achievable plans
* Making informed trade-off decisions when time, budget or capacity constraints arise
* Challenging activity that is misaligned with agreed strategy or unlikely to deliver meaningful value
* Supporting long-term account growth through proactive planning and communication
Event & Sponsorship Coordination
* Planning and managing major events, sponsorships, and client engagements
* Ensuring all activities are delivered to a high standard and in line with strategic objectives
Performance & Analytics
* Demonstrating a strong analytical mindset focused on performance, pipeline influence and ROI
* Reviewing data to provide insight, recommendations, and actions to improve outcomes
* Monitoring account activity and identifying opportunities for growth or optimisation
About YouOur client is seeking an experienced Client Account Manager who can demonstrate:
* Strong written and verbal communication skills
* Confidence presenting insight and recommendations clearly to senior stakeholders
* Professional credibility and sound judgment, aligned to a corporate client environment
* The ability to build trust, influence decisions and foster long-term client partnerships
* Strong organisational skills, with the ability to manage multiple priorities simultaneously
* A proactive, solutions-focused approach with the ability to work both independently and collaboratively
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4782035