We Make Morrisons
From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.
Market Street Manager
We are recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed.
Market street is what makes us different: our close relationships with farmers and growers mean we know exactly where our food comes from, so we are able to deliver good quality and great value on Market Street every day. With a passion for fresh food and a keen eye for details.
Our Fresh Food Managers take pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers.
Key Responsibilities
* Lead and empower colleagues to always put the customer first and deliver outstanding customer service.
* Listen and respond to our customers’ feedback and react accordingly.
* Ensure market leading availability across the store and work with other managers to lead a supportive and performance driven department.
* Efficiently manage all people routines, taking accountability for department scheduling, absence, performance and talent conversations.
* Deliver training to ensure the team has the capability and confidence to deliver their role and enable colleagues to work with confidence across various departments.
* Identify and develop talent within the department.
* Build effective relationships with other operating departments.
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s).
* Take a leadership role within the store.
* Ensure resources are planned thoroughly.
About You
Whether you have previous experience working in the retail industry or in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What We Need From You
* Experience managing a team in a fast paced environment.
* A great communicator able to share knowledge, experience and best practices.
* The ability to build and maintain relationships with key stakeholders across all areas while remaining flexible.
* Adaptability to change while being able to challenge effectively.
* As a manager, actively listen to and respond effectively to customers and colleagues.
We are an equal opportunities employer and welcome applications from all sections of the community.
Benefits
As part of our total rewards package we offer:
* 15% uncapped Morrisons discount for you (both in store and online).
* 10% discount for a designated friend or family member.
* 25 days holiday plus 8 statutory holidays pro rata.
* Annual bonus scheme.
* Healthcare and wellbeing benefits including Aviva Digital GP.
* Enhanced company pension contributions.
* 4 x life assurance through our company pension scheme.
* Enhanced maternity, paternity and adoption schemes.
* Perks with over 850 retailers through our 'My Morri' discount platform, offering cashback and instant vouchers.
* Opportunity to purchase additional annual leave.
* Subsidised staff canteen.
* Free parking.
* 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, and 4 weeks paid paternity leave.
If you are interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you.
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