Ward Based Administrator
Location: Birmingham
Hours: Full time – 37.5 hours per week
Salary: From £24,095 - £26,000 per annum, depending on experience
About us
We are St Andrew's. We are a mental health Charity, and our purpose is to inspire hope for those living with complex mental health needs.
We are looking to a future with less stigma, more community support, more research and education, and we aim to be at the forefront of inspiring real change. We want to ensure we can all live in a society where everyone with complex mental health needs is heard, valued and has hope for their future.
Come and join us and support us to help people transform their lives.
We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
The Role:
An excellent opportunity has arisen to join the administrative team in St Andrew’s in Stirchley.
The successful candidate will provide general administrative support and be responsible for maintaining accurate and up-to-date patient records.
Additionally, the post holder will handle the filing of reports and correspondence within patient records, as well as inputting and updating information in the Rio electronic patient record system and assist with the procurement of stock.
You will provide administrative support in a patient-facing role, you will work within a small team based at St Andrew’s Healthcare in Stirchley.
You will be responsible for completing daily tasks aligned with the administrative role.
The ideal candidate will have experience working with a range of disciplines and agencies, managing sensitive situations, and possess strong working and technical knowledge of Microsoft Office software, including Word, Excel, and PowerPoint.
A bit about you:
A good understanding and working knowledge of NHS and Trust policies, guidance, and best practices are required. Additionally, familiarity with the Data Protection Act and Information Governance is necessary.
Essential Criteria for the role:
• NVQ Level 2 in Business Administration or equivalent, along with relevant experience
• GCSE or equivalent in English
Knowledge/Skills
• Experience in minute-taking
• Highly proficient in using various computer applications such as Word, Outlook, Excel, etc.
• Strong organisational, communication, and writing skills
• Attention to accuracy and detail
Experience
• Experience working with a range of disciplines and agencies
• Good working knowledge of Microsoft Office software, including Word, Excel, and PowerPoint
• Knowledge and understanding of NHS and Trust policies, guidance, and best practices
• Working knowledge of Data Protection Act and Information Governance
Rewards
We offer an excellent benefits package including: Pension; Sickness policy on par with the NHS; Access to the Blue Light Card and Health Service Discounts schemes; 27 days annual leave plus bank holidays, increasing after 10 years' service; Life cover; Electric Car lease scheme; Cycle to work scheme; Healthcare cash plan; Free parking; Paid DBS application; Access to free vocational qualifications.