There is an exciting opportunity to join a committed and enthusiastic team supporting the main Education Management Information System (MIS), known as Synergy, within the Education Service area in Sandwell.
The Education MIS is used across the Education service for information management, executing business processes, and producing business intelligence. It plays a key role in supporting the council's statutory duties related to safeguarding, statutory processes, and data returns.
This role involves working closely with team members in a busy environment, both in the office (at least 2 days a week) and remotely, to provide effective support to end users of the system.
Key Duties:
1. Assisting in data collection and reconciliation from schools, including communication to improve data quality.
2. Supporting end users of the Education MIS, including fault resolution and liaising with the supplier.
3. Performing system administration and maintenance tasks on Education MIS.
4. Implementing new modules and testing system releases.
5. Maintaining data quality by resolving issues and supporting users to improve data accuracy.
Essential Requirements:
1. Previous experience in a similar role with an understanding of Management Information Systems.
2. ICT skills with the ability to learn new systems quickly.
3. Ability to work under pressure and meet deadlines.
4. High accuracy and attention to detail to maintain data quality.
5. Effective team working and excellent communication skills.
Additional Information:
* Experience with the Synergy system and education processes is advantageous but training will be provided.
Qualifications:
GCSE English and Maths at Grade 4 or above (A*-C) or equivalent. The successful candidate must provide evidence of these qualifications.
Hours:
37 hours per week.
Additional Requirements:
The successful candidate will be required to undertake a Standard DBS Check.
Contact for Informal Discussion:
Rebecca Flowers at 07554 114569 or rebecca_flowers@sandwell.gov.uk.
Application Process:
Apply early as the vacancy may close before the deadline if many applications are received. Complete and return your application promptly, referring to the supporting documents.
If you require assistance due to a disability or experience issues applying, contact the Resourcing Team at 0121 569 3300 or hr_resourcing@sandwell.gov.uk.
For more information about working at Sandwell Council, visit https://www.sandwell.gov.uk/counciljobs.
Learn more about our One Team Framework: Values and Behaviours here.
To apply, download the application form and send it to: Hrresourcing_applications@sandwell.gov.uk.
Further information is available at https://www.sandwell.gov.uk/WeAreSandwell/council/story.
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