Detailed job description and main responsibilities To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide' that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU -for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role-specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Person specification Knowledge Essential criteria Knowledge of Microsoft Office (Word, Excel, Outlook) Desirable criteria Knowledge of Electronic Staff Records (ESR) system Knowledge of NHS Qualifications Essential criteria 5 GCSE (grades A-C) or equivalent including English and Mathematics or relevant subjects, or proven experience through practice Desirable criteria Educated in a discipline requiring data and information skills Achieved or willingness to achieve European Computer Driving License (ECDL) or equivalent level Experience Essential criteria Experience of working in a customer-focused environment Experience of an administrative office environment e.g. maintaining records Desirable criteria Experience of working in administrative environment Previous NHS experience Personal attributes Essential criteria Demonstrates self-organization and time management skills Ability to work effectively as part of a busy team Demonstrates an understanding and application of the principles of confidentiality Ability to deal with situations which may require the application of tact and diplomacy, and that demonstrate a customer-focused, problem-solving approach Employer certification / accreditation badges