Administration Assistant
Permanent
Surrey
Competitive + Benefits
This role requires flexibility during our busy season is key with regards to hours and days worked.
Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.
This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We are looking for a Stables - Administration Assistant to undertake the following duties on a day-to-day basis:
Key Responsibilities
· To receive telephone and in-person enquiries and redirect them as appropriate.
· To maintain an effective paper-based, and electronic filing system of animal records, invoices, credit card receipts etc.
· To produce contracts, programs, reports, reviews, and any other relevant computer-based administration.
· To update animal records of vet treatments, physio, farrier, saddler etc and associated costs.
· To produce minutes of meetings.
· To complete New Supplier Forms, Special Payment Requests, Petty Cash requests etc. in preparation for authorisation. Once approved, pass onto the Finance department.
· To order, record and distribute Stables equipment.
· To establish and maintain an inventory of all Stables equipment.
· To reconcile petty cash on a regular basis.
· To request and keep a record of routine/non-routine facility maintenance.
· To record specific jobs for maintenance staff.
· To scan and forward documentation (passports, export paperwork, livery contracts etc.)
· To book vehicle MOTs, servicing and repairs.
· To update health and safety records (COSHH, Accident Report forms, Safe Systems of Work, Safety Data sheets etc.)
· To maintain a tidy and organised office.
· To carry out any reasonable requests related to the administration of the Stables as directed by the Stables Manager.
· To liaise regularly with colleagues and manager to ensure an efficient and effective service is always delivered to the Client and Company.
· To work professionally within a large team ensuring Client safety and animal welfare is paramount.
· To escalate any issues involving the Client, colleagues, or animals to the Stables Manager.
· To ensure a professional approach when dealing with the Client, colleagues, and external providers, with particular emphasis on maintaining confidentiality
· To always provide a highly customer focused service to the Client.
· To exemplify very high standards in conduct and appearance.
· To comply with all health and safety regulations as governed by the Health and Safety at Work Act 1974 (and any amendments).
· To comply with all UKME Policies and Procedures.
· Any other duties as and when required.
Knowledge/Experience/Skills/Abilities
· Previous office administration experience
· Strong IT skills including high competency with MS Office, particularly Word, Excel and Outlook, and the internet
· Strong numerical skills
Personal Attributes
· Flexible and professional approach to work
· Able to communicate clearly and respectfully with a variety of people
· Maintain a high standard of personal appearance
· Strong time management, organisation and planning skills
· High level of written and verbal communication skills
· An interest in animals
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