Do you have a friendly manner, a calm approach, and a passion for helping people? We’re looking for a dedicated Receptionist to join our caring and supportive team. As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals. We offer some excellent rewards and benefits including: We offer all team members 1 free meal per shift. Uniform provided. Enhanced Bank Holiday pay. Recognition and staff appreciation initiatives. Location: Harpenden Springs, 22-24 Grove Road, Harpenden AL5 1PX Pay: £13.20 per hour Contract: Zero Hours (BANK) Shift: Days (covering weekends with flexibility to cover some weekdays when required) As our Receptionist, you will: Welcome residents, families, visitors, and health professionals with kindness and professionalism. Manage incoming calls, emails, and general enquiries. Support residents and families with information and assistance. Maintain a tidy and welcoming reception and bistro area. Handle administrative duties such as filing, updating records, and booking appointments. Assist the administration and management team with day-to-day admin tasks. Follow confidentiality and safeguarding procedures at all times. What do you need to succeed: Excellent communication and people skills. Compassion and a genuine interest in supporting older adults. Good organisational skills and attention to detail. Confident using telephones, computers, and basic admin systems. Ability to stay calm, patient, and professional. Previous admin or reception experience is helpful, but not essential. “Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family. Family Integrity Respect Exceptional Sustainable Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!