Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Manchester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!
Who are we?
Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on‑trade supply network and a growing wine bar estate, Majestic is focused on curating a high‑quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑to‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
At Majestic Wine our customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
* Drive store performance by maximising sales opportunities; support your team on meeting and exceeding targets through focusing on KPI delivery.
* Deliver exceptional market‑leading customer service to drive business growth through customer loyalty and repeat purchases.
* Offer a VIP concierge service, actively contacting customers with updates on products and tastings.
* Sell the story, not the discount, and share your passion for product with customers through an in‑depth knowledge of our range.
* Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
* Take accountability and pride for the physical appearance and maintenance of the store, both internally and externally.
* Involve in all operational tasks required for the day‑to‑day operational running of a Majestic Wine store – from delivering wine to customers, merchandising stock deliveries and calling customers to drive sales opportunities.
* Continuously identify opportunities to improve the operational running of the store, feeding ideas back to the wider team so you can implement solutions together.
* Remain fully compliant, safe and legal by following internal policies, processes and completing mandatory training.
* Be an example of Majestic’s Ways of Working and provide support for junior team members, feeding back to the Store Manager as appropriate.
* As a key holder you understand opening and closing compliance and are confident to operate the store without your management team.
Qualifications and Skills
* Excellent time‑management, delegation and problem‑solving skills.
* Ability to deliver exceptional customer experience and service to every customer.
* Self‑motivated, able to thrive when working alone and as part of a team.
* Can‑do attitude with a passion for seeing problems through to solutions.
* Adaptable and resilient to meet the ever‑changing demands of our business.
* Excellent communication and time management skills.
* Wine knowledge is beneficial but passion to learn more is essential to pass Level 2 WSET wine qualifications.
* Hold a full UK, manual‑transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
* Competitive salary.
* Up to 20% staff discount.
* Career development opportunities – nurturing internal talent with excellent in‑house training schemes.
* Uniform provided.
* Access to Retail Trust rewards: instant savings with discounted e‑vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, discounts of up to 30%, free counselling and support phone line.
* Contract: Permanent.
* Hours: 40 hours per week.
* Must be able to work evenings and weekends.
* Driving is a key part of this position – comfortable driving one of our company vans is essential. A full UK manual driver’s licence (held for at least 12 months) is mandatory.
* Salary: £26,436.80.
* Locations: Stockport, Wilmslow, Sale, Cheadle Hulme, Hale Barns, Knutsford.
#J-18808-Ljbffr