Description We have a new opportunity in our Glasgow office for a Senior RI & Run Off Credit Controller. The primary purpose of this role is to assist the RI & Run-Off Head of CC with credit control activities for CEG (excluding Multinational), CGM, and Run-Off, focusing on the collection and settlement of recoveries/payables, as well as addressing broker and reinsurer queries. Based in Glasgow, the position is part of a three-member team, supported by Genpact for administrative tasks. The successful candidate must build strong relationships with Chubb departments, brokers, insurance companies, and offshore support teams to optimise cash collection and payments to reinsurers. The role also involves monitoring KPIs against targets and taking corrective actions to address and communicate any delays in collections Key Responsibilities: Help facilitate the timely and accurate settlement of reinsurance recoveries and payables, along with related payments and receipts, for CEG, CGM, Run-Off, and Chubb Life. Reconcile reinsurance premiums with brokers/partners according to the established contracts and procedures. Reconcile reinsurance premiums on the LORS with brokers/partners according to the established contracts and procedures. Assist the RI & Run-Off Head with regular reporting requirements. Support internal and external audits by maintaining records, providing documentation, and responding to queries promptly. Consistently assess and uphold business processes, seeking opportunities for increased efficiency. Ensure operational effectiveness by reporting and refining existing processes or collaborating with the wider teams on new ones. Contribute to the development of new systems and enhancements. Qualifications Preferably qualified by experience or educated to Graduate level Studying or completed Insurance qualification (e.g. CII) Ideally experience in the reinsurance / credit control environment Existing understanding of Insurance and Reinsurance concepts and practices. Strong communication and customer service abilities Openness to questioning established practices We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program. Integrity. client focus. respect. excellence. teamwork Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive. Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.