Hire Manager
Materials Handling
Location: Kettering, Northamptonshire
Salary: Circa £36,(Apply online only) DOE + Benefits
Hours: Full-Time (40 hours per week, Monday–Friday)
About the Role
We are recruiting for an experienced Hire Manager to join a growing and well-established materials handling and plant equipment business.
This is an excellent opportunity for someone with a strong background in hire operations who enjoys working in a fast-paced environment and leading a team. The successful candidate will play a key role in overseeing the day-to-day running of the hire function, ensuring a high level of customer service and operational efficiency across the business.
Working closely with internal departments including Service and Sales, you will help manage equipment availability, coordinate hire activity, and support the continued growth of the operation.
Key Responsibilities
Oversee the daily operation of the hire desk and short-term rental activities
Support and lead the hire team to ensure smooth day-to-day operations
Coordinate equipment scheduling, transport, quotations, and invoicing
Maintain strong relationships with customers and suppliers
Source additional equipment through cross-hire suppliers when required
Resolve customer queries and operational issues efficiently
Work closely with Service and Sales departments to support customer requirements
Ensure all hire administration and CRM updates are completed accurately
Monitor team performance and support KPI achievement
Identify opportunities to improve processes and operational efficiency
About You
Previous experience within the materials handling, plant hire, or equipment rental industry
Strong understanding of hire desk operations and customer support
Experience managing or supervising a team
Excellent organisational and communication skills
Customer-focused with the ability to manage multiple priorities
Comfortable using CRM/ERP systems and Microsoft Office packages
Proactive and solution-driven approach to problem solving
Able to work effectively in a busy operational environment
What’s on Offer
Competitive salary package
Flexible working hours (40hrs Mon – Fri between 7:00 – 18:00)
24 days holiday + bank holidays
Company pension scheme
Ongoing training and career development opportunities
Stable, long-term opportunity within a growing business
Supportive and team-focused working environment
Employee wellbeing initiatives and company social events
Why Join?
This is an opportunity to join a respected and expanding business with a strong reputation within the materials handling and plant hire sector. The company values its employees and offers genuine long-term career progression within a supportive working environment.
If you are an experienced hire professional looking for your next challenge, we would love to hear from you.
Apply Now
If you are interested in this position, please contact Alex Connolly on (phone number removed).
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