We have an exciting opportunity for an experienced Security‑led Front of House, Brand Ambassador to join our STARS team. Working for one of our high‑profile clients in Leighton Buzzard, LU7 4TB.
Working Hours
* 54 hours per week
* Monday – Thursday 06:00 – 17:00
* Friday 06:00 – 16:00
* £14.42 per hour
Responsibilities
* Meet and greet all staff, visitors and contractors in a professional and personable manner
* Deliver a consistently high‑end customer focused experience
* Embody a high‑performance approach and encourage colleagues to do the same
* Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
* Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
* Assist in emergency situations
* Provide timely and accurate information
* Respond appropriately to varying and fast‑changing priorities
* Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
* Represent Securitas and the client organisation in a manner that is in‑keeping with the values, brand identity and culture of both
Qualifications
* 5 year checkable history
* Exceptional customer service skills
* Computer literate
* Must have or willing to achieve a valid SIA licence
* Highest quality personal appearance
* Flexible, professional and adept at working under pressure
* Outstanding written, verbal and oral communication skills
* Customer oriented with a passion for high‑level service
* Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
* Polite and proactive
* Punctual and trustworthy
* Able to use initiative and highly adaptable
* Experienced in customer service, front of house, concierge, hosting or customer‑facing role ideally within a corporate environment
* Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
Benefits
* Company pension and advice and planning
* Life assurance scheme
* Discounted gym memberships
* Wellness advice and support, including financial, emotional and physical
* Dental and physical health plans
* Cycle to work scheme
* Car lease and new car purchasing schemes
* Discounts on high‑street brands, online shopping, holidays, days out and Arriva bus travel
* Mortgage advice
* Payroll ISA's
* Eligibility for Costco membership
Learning & Development
* Support with further education
* 100’s of e‑learning courses
* Accredited courses by C&G, ILM, IOSH and SIA
* Leadership development programmes both local and global
Diversity & Inclusion
* Proud of our Level 2 Disability Confidence status
* Support equality through employee networks – the Race at Work Charter, the Armed Forces Covenant, and others
* Celebrate diversity with events such as BSL Week, International Women’s Day, PRIDE and Black History Month
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