This is an excellent opportunity for a highly motivated person to join a clinical and non-clinical team as one of the leads to operationally coordinate the safe and effective running of the Trust on a day-to-day basis.
You will be responsible for maximising patient flow across all non-elective and elective pathways throughout the Trust, supporting patient safety and the achievement of all national and local targets including the 4 and 12‑hour standards, ambulance off‑load within 15 minutes, and integrated professional standards. You will also ensure the implementation of Trust escalation plans as required.
Responsibilities
* Immediate patient flow and hospital coordination issues, ensuring early escalation to divisions and senior support to deliver safe, timely patient flow.
* Provide analysed data to support divisions in understanding capacity requirements and identify opportunities and immediate actions.
* Initial operational lead for hospital emergency and resilience responses.
* Visible senior presence and leadership within the hospital site management team, appraising the Associate Director of Patient Flow and Deputy Chief Operating Officer as required.
* Manage the hospital operational and patient flow team.
* Lead and support operational bed meetings, linking with divisions.
* Interface with external partners regarding daily patient flow issues, including attending daily system escalation calls.
* Coordinate and facilitate timely repatriation of patients.
* Engage directly in and develop practice within the operational matron team, leading and facilitating development of operational practices, training and change management.
* Maintain professional competence and undertake additional operational duties as required, working flexibly across the site management team.
* Use data to inform decisions regarding flow options throughout the Trust on a daily basis with a focus on bespoke dashboards and Epic IT systems.
Qualifications
* Qualified nurse, registered with the NMC.
* Relevant operational experience in an acute trust.
* Excellent communicator with proven management skills and the ability to lead change.
* Capacity to challenge and hold colleagues across multiple professional groups to account, with strong understanding of governance and patient flow issues.
* Good understanding of numerous IT systems and ability to utilise data generated through Epic dashboards.
Benefits
* On‑site leisure facilities, shopping concourse and day nurseries.
* Reduced cost Stagecoach bus travel to and from the Hospital site.
* Free Park and Ride bus journeys between Babraham Road and Trumpington sites, and free travel to Cambridge train station.
* Subsidised parking on site for eligible staff.
* 24/7 hot food availability at reduced cost, staff pod break spaces and café facilities.
* Committed to a good work‑life balance with flexible arrangements such as part‑time, job‑share, term‑time and flexible start and finish times.
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