Job Title: Workshop Administrator
Shift: Monday : Friday days (42.5 hrs)
Location: Berkeley (Gloucestershire)
Salary: GBP 29,750
Workshop Administrator opportunity
We are looking for an organised and customer:focused Workshop Administrator to support the day:to:day operation of a busy vehicle maintenance facility. This is a fantastic opportunity for someone with strong administrative skills who enjoys working in a fast:paced environment and has experience coordinating vehicle maintenance, compliance, and workshop activities.
Duties of the Workshop Administrator
: Coordinate vehicle maintenance schedules, inspections, MOTs, safety checks, and compliance activities.
: Manage workshop bookings, job creation, and updates through the fleet management system.
: Order vehicle parts, monitor deliveries, process returns, and support warranty claims.
: Maintain accurate fleet records and ensure all compliance documentation is completed and uploaded correctly.
: Liaise with customers, suppliers, technicians, and internal stakeholders to provide updates and resolve queries.
: Support workshop operations, including work allocation, technician administration, KPI reporting, and invoice query resolution.
: Act as the first point of contact for telephone enquiries and visitors to the site.
: Deliver excellent customer service while ensuring fleet downtime is minimised.
Experience/skills required for the Workshop Administrator
: Strong administrative and organisational skills with excellent attention to detail.
: Advanced Microsoft Office skills.
: Excellent communication and customer service abilities.
: Experience managing multiple priorities in a fast:paced environment.
: Strong problem:solving skills and the ability to work independently and as part of a team.
: Any experience within a vehicle workshop, fleet, transport or maintenance environment would be desirable
: Knowledge of fleet management systems would be a bonus
Whats on Offer for the Workshop Administrator
: 25 days holiday plus your birthday, Christmas Eve, New Years Eve off and all BH's
: Buy or sell holiday scheme.
: Life assurance and personal accident cover.
: Paid volunteering day each year.
: Competitive pension contribution of up to 10.
: Annual profit:related bonus scheme.
: Share save scheme.
: Enhanced family:friendly benefits.
: Employee discounts on shopping, travel, entertainment, and more.
If youre an experienced administrator with a passion for customer service and fleet operations, wed love to hear from you.
INDPB