The Role We are looking to recruit a Health Records Department Supervisor to join the Health Records/ED Reception/MAU at University Hospital Wishaw! The successful candidate will manage and co ordinate team members, allocating and monitoring workload that leads to an efficient patient administration service within the Health Records Department. This administratively underpins the patient’s journey to and through the hospital, to meet the needs of patients and health care professionals. This is an Emergency Department Supervisors role and the candidate will assist in the implementation of department policies and procedures. The management of 24 hour shift cover at the ED reception desk may require this post holder to cover short notice shifts and Public Holidays Contract type Permanent / Full Time / 37 hours / Band 4 NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. Why join NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some Of NHS Lanarkshire Benefits Include A minimum of 27 days annual leave increasing with length of service (pro-rata for part time staff) A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension) Paid sick leave increasing with length of service Occupational health services Employee Counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. What We'll Need You To Bring Educated to standard grade. Knowledge of working practices within a Health Records Department gained through 3 years experience and/or qualification at SVQ level 4, ECDL or equivalent. Knowledge of patient/clinical management systems. Computer literate and keyboard skills. Multi skilled and experience in multi-tasking. Knowledge of confidentiality, data protection and relevant legislation. Effective communication, interpersonal and teambuilding skills both written and verbal. Experience of working as part of a team and on own initiative. Flexibility to be able to work within the various areas of the Health Records Department. Knowledge and understanding of statistical information. Knowledge and understanding of personnel procedures. It Would Be Great If You Also Have Understanding of health record protocols on confidentiality and data protection Knowledge and understanding of human resource policies and procedures Customer Care skills Looking to find out more? If you’re looking to find out a bit more, then we would love to hear from you! Please contact Denise McCaig at Denise.Mccaig@lanarkshire.scot.nhs.uk For enquiries regarding the application form or recruitment process, please contact Devon Westwater at Devon.Westwater@lanarkshire.scot.nhs.uk Please remember to include the job title and reference number in your email. Further Information For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.