The Digital Support and Delivery Apprentice will play a crucial role in
ensuring the smooth operation of IT service support within Wigan Council.
You will support the IT function with troubleshooting problems, following
up on queries in a timely manner, responding to contact from end users,
and updating and maintaining documentation within specified service
level agreements.
As an apprentice, you will work closely across IT support and delivery teams
to provide first class support to internal users and external clients to
achieve departmental objectives in line with our business vision and the
Councils Progress with Unity ambitions. We are passionate about
developing our people and our community.
You will provide programme and project support and will work with service
areas across the Council to ensure they g...