As part of DEKRA UK, you’ll be joining a global company renowned for its commitment to safety, quality, and sustainability. Apprentices will gain hands-on experience working with real datasets, collaborating with different teams, and contributing to projects that make a tangible impact. Provide IT support across all DEKRA IT systems; web applications, desktop and mobile computing, print and telephony to internal and external stakeholders Review all technical support related processes and documentation for continuous improvement. Work as an active member of the wider local and global IT organisation in a flexible and supportive way. Assist in maintaining and improving the performance of existing systems and software. Plan alongside the business to perform data migrations, imports and exports as required. Author and format technical documentation appropriate for the intended audience. Respond to varied tasks, project or programme as required from time-to-time. Attend meetings with DEKRA and clients as and when required. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. This apprenticeship programme will provide you with everything you need to launch and develop your career in data. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.