Overview
We are recruiting for a Planning Support Officer to join a busy Property Services / Repairs team on a temporary basis. This is a fast-paced role supporting the planning function, with development into full Planner duties over time.
Details
* Start Date: ASAP
* Rate: £14.36 per hour
* Duration: Until 31/05/2026
* Hours: Core hours Monday–Friday, 8:00am–4:00pm (flexible working required)
* DBS: Basic DBS required
Responsibilities
* Using works management and dynamic resource scheduling systems
* Running job queues and booking repair appointments into operatives diaries
* Handling incoming calls and dealing with customer enquiries
* Providing relief planner support as required
* Supporting the team with day-to-day scheduling and coordination of repairs
* Working towards undertaking full Planner duties in line with the job specification
About You
* Experienced in a high-volume, customer-focused environment
* Confident using works management / scheduling systems
* Able to work under pressure at pace and use your own initiative
* Strong communication and call-handling skills
* Flexible approach to working hours, with the ability to work additional hours when required
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